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I bought GC but I got logged out during payment :(

I bought GC but I got logged out during payment :(
Posted 2021-02-01 18:33:51

Paid for some GC but while doing the Paypal transaction my phone logged me out & I now lost $10 :(

I don’t know what to do from here ;-;

Autumn Chowsky
#36610

Posted 2021-02-01 18:35:15 (edited)
I would highly suggest mod boxing this problem! If mods can't help you, you might be able to file a claim with paypal.
SilverMoon
#2140

Posted 2021-02-01 18:37:59

Mod box?

what us that?

Autumn Chowsky
#36610

Posted 2021-02-01 18:40:04 (edited)

I'm pretty sure if you click on the cones you can see what deposits and withdraws you've made. Maybe your purchase will show up there? I don't know I've never bought GC nor used Paypal.

The Mod Box is a complaint center for things other than bugs. It's in the top right corner.


Battle_Burrito
#30929

Posted 2021-02-01 18:42:27

Oh ok & no it doesn’t show up there but my banking app does show the money was taken.

Autumn Chowsky
#36610

Posted 2021-02-01 18:50:11 (edited)

Try sending an image of that to the Modbox and Paypal.


Battle_Burrito
#30929

Posted 2021-02-01 20:31:13

This has been resolved :0

I realized it cancelled because I got signed out thank god😭

Autumn Chowsky
#36610

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