Umm please help

I just went to purchase some gc, as I have went to purchase gc it says unable to purchase please try again. As I have done this I have checked me back account and have seen it I’m has gone through as payment. Please help

Send a modbox ticket.

I don’t know how to send stuff to the mods, neither know how to find them

Its at the top next to your currency and messages (or at the very bottom of the page)

Thank you